Member Education

Emotional Intelligence – Part 1: Self-Awareness

The core of Emotional Intelligence is self-awareness. Self-awareness is comprised of three competencies; emotional self-awareness, where you are able to read and understand your emotions as well as recognize their impact on work performance and relationships; accurate self-assessment, where you are able to give a realistic evaluation of your strengths and limitations; self-confidence, where you have a positive and strong sense of one’s self-worth.

The starting point and key in these areas is the ability to be critically self-reflective.

Grief & Loss in the Workplace

This Webinar will explore the basic concepts of loss, grief and bereavement and how they can affect us both in our personal as well as our professional lives. We will navigate through the emotional, physical, cognitive and spiritual reactions to grief and mourning. We will discuss the particular challenges of loss, grief and bereavement with respect to the professional setting and how we can support ourselves and each other during times of grief when one of those we work with dies.

Creating Inclusive Communities

Many trans, gender diverse, and Two-Spirit individuals face incredibly damaging forms of discrimination and barriers to access basic forms of human needs. How do we support LGBTQ2 communities and promote greater diversity and inclusion within the senior living communities.

Emotional Intelligence – Part 2: Social Awareness

Social Awareness is comprised of three competencies; empathy, which is understanding others and taking an active interest in their concerns; organizational awareness, which is the ability to read the currents of organizational life, build decision networks and navigate politics; service orientation, which is recognizing and meeting customers’ needs.

Medical Cannabis: What you need to know!

This presentation provides a quick introduction to medical cannabis, the endocannabinoid system and its function. You’ll gain an understanding how medical cannabis works, some of the potential uses, contraindications and our role in supporting resident care related to medical cannabis use including policy considerations.

• Overview of Cannabis and the Endocannabinoid System
• Legislation
• Administration and Dosage Forms
• Potential indications and Dosing
• Side effects, contraindications and monitoring
• Policy Considerations: Ordering, Receiving, Storing, Disposal, Self-Administration

Dementia: Behaviours and Medication Use

This presentation provides an understanding of behaviour symptoms associated with dementia and medications used in the management of these behaviours. We’ll talk about why we should look at the appropriate use of antipsychotics and discuss how the clinical pharmacist can play an important role in helping you manage these medications.

• antipsychotics and discuss how the clinical pharmacist can play an important role in helping you manage these medications.
• When is an antipsychotic medication appropriate?
• Why would we consider reducing antipsychotic medications?
• Options for antipsychotic reduction when appropriate
• Support tools and education

Influenza Preparedness: Impact of influenza

This presentation looks at the impact of influenza on older adults. 75% of Canadians 65 years and older have a medical condition that puts them at risk for flu complications (e.g. heart disease, lung diseases, diabetes, cancer, or kidney disease). We’ll provide an overview of influenza including:

• Complications of influenza in the older adult
• Prevention: vaccination, hand hygiene, antiviral orders
• Outbreak management
• 2019-2020 NACI recommendations (adults 65+)
• Support tools and education

Emotional Intelligence – Part 3: Self-Management

Self-management is comprised of five competencies; Self-control, which is keeping disruptive emotions and impulses under control; transparency, which is maintaining standards of honesty and integrity, managing yourself and responsibilities; adaptability, which is the flexibility in adapting to changing situations and overcoming obstacles; achievement orientation, which is the guiding drive to meet an internal standard of excellence; initiative, which is the readiness to seize opportunities and act.

Emotional Intelligence – Part 4: Relationship Management

The Social cluster of Relationship Management is comprised of seven competencies; visionary leadership, which is inspiring and guiding groups and individuals; developing others, which is the propensity to strengthen and support the abilities of others through feedback and guidance; influence, which is the ability to exercise a wide range of persuasive strategies with integrity, and also includes listening and sending clear, convincing and well-tuned messages; change catalyst, which is the proficiency in initiating new ideas and leading people in a new direction; conflict management, which is resolving disagreements and collaboratively developing resolutions; building bonds, which is building and maintaining relationships with others; teamwork and collaboration, which is the promotion of cooperation and building of teams.